SPG Events NW trading as The Artisan Street Fayre – Terms and Conditions

Effective Date: 09/04/2026

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These Terms and Conditions (“Terms”) apply between the individual, business, or organisation named on the booking form (“Trader”, “you”, “your”) and SPG Events trading as The Artisan Street Fayre (“we”, “us”, “our”).

By submitting a booking and/or attending any event organised by SPG Events trading as The Artisan Street Fayre, you agree to be bound by these Terms. You are responsible for ensuring that any staff or representatives attending on your behalf are also aware of and comply with these Terms.

We reserve the right to amend these Terms, event details, or withdraw bookings at any time.

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1. Application

All Traders must complete the application form in full and provide all requested information.

You must supply all relevant documentation relating to your business when requested. Failure to do so may result in your application being declined or your booking cancelled without refund.

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2. Payment of Fees

All fees (“Fees”) must be paid in full to secure your booking.

• Payment methods: BACS, invoice, or approved online methods

• Payment must be made within 7 days of the invoice date and no later than 29 days prior to the event

• 100% of the Fee is payable at the time of booking

If full payment is not received:

• We reserve the right to refuse entry to the event or require payment before entry

• No refunds will be issued

• Any outstanding balance remains payable

 

2.1 Discounts

All discounts must be applied at the time of booking and cannot be used in conjunction with any other offer.

 

2.2 Pricing

All prices are correct at the time of publication. We reserve the right to amend prices at any time; however, confirmed bookings will not be affected.

 

2.3 VAT

VAT is charged where applicable.
VAT Registration Number: GB508069685

 

3. Cancellations and Refunds

3.1 General

The majority of events are held outdoors. By booking, you accept the risks associated with weather conditions.

No refunds or transfers will be issued due to adverse weather where the event proceeds as planned.

 

3.2 Event Cancellation by Us

If an event is cancelled due to circumstances beyond our control (including but not limited to extreme weather or safety concerns):

• Your booking will be transferred to a future date of the same event

• Any difference in price must be paid by the Trader

Refund requests:

• Are at our sole discretion

• Subject to a £10 administration fee

 

3.3 Trader Cancellation

If you cancel your booking:

• 60 days or more before the event:
  Refund minus 20% administration fee

• Less than 30 days before the event:
  Refund minus 30% administration fee

• Within 21 days of the event:
  No refund

• 14 days or less before the event or non-attendance:
  Full Fee remains payable and no refund will be issued

 

3.4 Additional conditions:

• Booking and processing fees are non-refundable

• No refunds will be issued for events abandoned due to circumstances beyond our control

All cancellations must be submitted via email to:
Accounts@spgeventsnw.co.uk
Telephone cancellations are not accepted.

Refunds under this section constitute your sole remedy.

 

4 COVID-19

Cancellations due to COVID-19 are not exempt, as isolation is no longer a legal requirement.

 

5. Event Rules and Trader Requirements

• No counterfeit or copyright-infringing goods are permitted

• All products must comply with relevant UK safety and labelling regulations

• Food traders must clearly display their food hygiene rating

• Stalls must be staffed at all times during trading hours (maximum of 2 persons per stall)

• Stalls must not be dismantled before the event closes without permission

• All required documentation (including insurance and food hygiene certificates) must be provided prior to trading

• Electrical equipment must have valid PAT certification

• All displays must remain within the allocated space (additional space may incur charges)

• Traders must provide their own equipment unless otherwise agreed

• Traders must keep their area clean and remove all waste

• Non-recyclable bags must be charged at the current legal rate

We are not responsible for the security of stalls, stock, or personal belongings.

We reserve the right to remove any Trader from an event without notice. No refunds will be issued in such cases.

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6. Product Safety and Compliance

All products must be safe, compliant, and meet all applicable UK legislation.

This includes (but is not limited to):

• Toys or items with play value:
  Must have UKCA or CE certification and a complete technical file

• Cosmetics, skincare, soaps, and similar products:
  Must have a Cosmetic Product Safety Report (CPSR), compliant labelling, and Responsible Person details

• Candles, wax melts, diffusers, and similar products:
  Must comply with CLP regulations and display correct hazard labels

• Homemade dog treats containing animal products:
  Must be certified by DEFRA and registered with APHA
  Applies to all animal-derived ingredients including eggs, honey, yogurt, cheese, etc.
  Packaging must include a full ingredients list and nutritional analysis

Failure to comply may result in removal from the event without refund.

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7. Intellectual Property and Product Authenticity

All goods sold must be the Trader’s own original work.

You must not use copyrighted or trademarked material without appropriate licences or written permission.

This includes (but is not limited to):

• Characters or branding from major franchises (e.g. Disney, Marvel, Harry Potter, Star Wars, Pokémon)

• Music, sports teams, automotive brands, or band logos

• Branded items such as Funko Pop, Lego, or similar

Any breach will result in immediate removal of items and may lead to cancellation of current and future bookings without refund.

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8. Attendance, Lateness and Conduct

• Traders must arrive and set up within the allocated times

• Occasional lateness may be accepted; however, repeated lateness is not permitted

• Failure to notify the event manager of lateness or non-attendance may result in removal from the event

• Three instances of lateness or non-attendance within a 12-month period may result in loss of access to future events

 

9. Liability

To the fullest extent permitted by law, SPG Events trading as The Artisan Street Fayre shall not be liable for:

• Loss, theft, or damage to stock, equipment, or property

• Injury, loss, or damage suffered by Traders or third parties

• Loss of earnings or business opportunity

• Removal from events or exclusion from future events

• Damage to or theft of property belonging to any person at the event

All Traders participate at their own risk.

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10. General

These Terms constitute the entire agreement between the parties and supersede any prior agreements or understandings.

If any provision is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

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11. Indemnity

The Trader agrees to indemnify, defend, and hold harmless SPG Events trading as The Artisan Street Fayre, its owners, employees, contractors, and representatives from and against any and all claims, liabilities, losses, damages, costs, or expenses (including reasonable legal fees) arising out of or in connection with:

• Any breach of these Terms by the Trader

• The Trader’s use or occupation of the event space

• The sale, supply, or distribution of any products or services by the Trader

• Any act, omission, negligence, or misconduct of the Trader or their staff, contractors, or representatives

• Any failure to comply with applicable laws, regulations, or safety requirements

• Any claim that the Trader’s products infringe the intellectual property rights of any third party

This indemnity shall apply whether the claim arises during or after the event.

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12. Force Majeure

SPG Events trading as The Artisan Street Fayre shall not be held liable or responsible for any failure or delay in performing its obligations where such failure or delay results from events, circumstances, or causes beyond its reasonable control.

Such events include (but are not limited to):

• Extreme weather conditions (including high winds, storms, flooding, or snow)

• Acts of God

• Fire, flood, or natural disasters

• Government actions, restrictions, or regulations

• Public health emergencies or pandemics

• Strikes, labour disputes, or supplier failures

• Utility failures (including power outages)

• Venue cancellation or unavailability

In such circumstances:

• Events may be delayed, postponed, relocated, or cancelled

• Bookings may be transferred to an alternative date at our discretion

• Refunds will not be guaranteed and will be considered in line with Section 3

 

13. Governing Law and Jurisdiction

These Terms and Conditions, and any dispute or claim arising out of or in connection with them (including non-contractual disputes), shall be governed by and construed in accordance with the laws of United Kingdom.

Both parties agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms.